IT Support Specialist

  • Post Date : February 18, 2021
  • Apply Before : March 3, 2021
  • Salary: $35000 - $150000 / Yearly
  • Applications 0
  • View(s) 1
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Job Detail

  • Career Level Mid Level
  • Experience Contracted
  • Industry IT Support
  • Qualifications Degree Bachelor
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Job Description

Global Staffing LLC, is looking for a IT Support Specialist to join our team in our North Carolina office. This person will provide technical guidance and support to our business and customers.    


The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. The duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. 




  • Consulting with IT managers and other departments as required.
  • Providing IT assistance to staff and customers.
  • Training end-users on hardware functionality and software programs.
  • Resolving logged errors in a timely manner.
  • Monitoring hardware, software, and system performance metrics.
  • Updating computer software. as well as upgrading hardware and systems.
  • Maintaining databases and ensuring system security.
  • Documenting processes and performing diagnostic tests.
  • Keeping track of technological advancements and trends in IT support.




  • In-depth knowledge of computer hardware, software, and networks.
  • 3 years experience in Active Directory
  • 3 years experience in Office 2013/2016/O365
  • 3 years experience in TN3270
  • 3 years experience in Wireless Access Points
  • 3 years experience in Printer troubleshooting
  • Ability to determine IT needs and train end-users.
  • 3 years experience in Imaging and installing PC/laptops
  • Exceptional interpersonal and communication skills.
  • Advanced knowledge of database maintenance and system security.
  • Experience in documenting processes and monitoring performance metrics.


About Global Staffing LLC,


GLOBAL STAFFING LLC, is a EEO employer and certified WOSB that specializes in employment-related services that include temporary and contract staffing, recruiting, permanent placement, outsourcing, outplacement, and consulting solutions. Our employees enjoy a work culture that promotes happiness, work life balance, and flexibility.

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